Rarely does bad news come wrapped around good news, but if your company needs to upgrade your telephone system, consider yourself lucky. OK, not lucky, because replacing phone systems takes far more ...

IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

I manage a small office network (around 10 computers) for a client of mine, and they decided to get a new phone system without realizing it was an IP system. It is a Cisco IP phone system. Previously ...

Many small companies that lack technology skills may be blithely unaware that a revolution is underway in the world of business telephone systems. Why should you care particularly? Because new IP PBXs ...

Appliances from Allworx, Critical Links, Fonality, Microsoft, and Sutus all combine sophisticated features and low cost; they differ in breadth and complexity, with Fonality’s Asterisk-based PBXtra ...

John Breeden II is an award-winning reviewer with more than 20 years of experience covering technology. Follow him on Twitter @TheLabGuys. Office phones have come a long way in a relatively short time ...

Toshiba America Information Systems’ Telecommunication Systems Division has unveiled a new business IP telephone system called IPedge. The system provides multiple unified communication applications ...

Here’s where to turn when selecting a VoIP provider. Many of these vendors will be familiar, since most also sell legacy phone systems Most of these vendors offer a mix of TDM-based and VoIP products ...

Office phones have come a long way in a relatively short time. With the introduction of Internet Protocol phones, new features make those devices more akin to computers than simple phone systems.