According to the ICS UK Customer Satisfaction Index many consumers remain dissatisfied with the experiences they receive from insurance companies and when making insurance claims. One reason put ...

Simplicity can be a gold mine for insurers. Conditioned by excellent customer experiences in more forward-thinking verticals, consumers want insurance products they can easily understand, buy and use.

Customer apathy toward life insurance and annuities is a decades-old challenge, but technology is helping the industry change perceptions. The latest generation of mobile apps and websites is boosting ...

Early digital transformation can give insurance companies a competitive edge by enhancing customer satisfaction, lowering errors, and boosting internal productivity. The insurance industry is slower ...

In exploring the current landscape of life insurance technology, my focus is squarely on the present, sidestepping both a reevaluation of the past year and speculative forecasts. Two domains are ...

Partnership leverages Lincoln’s leadership in product and distribution with Modern Life’s technology and digital brokerage expertise Modern Life’s comprehensive technology leverages data and analytics ...

The in-coming 53rd President/Chairman of Council of Chartered Insurance Institute of Nigeria (CIIN), Mr. Akinjide Orimolade, has vowed to deploy the power of technology to deepen digital ...

Nigeria’s premier platform for dialogue between the insurance industry and the technology sector, today named its inaugural 10 ...

The streamlined user experience, seamless customer support and improved navigation that was supposed to define the digital transformation of the property and casualty (P&C) insurance industry—and ...

Enterprise Life is leading the charge in advocating digital adoption across the insurance industry to enhance financial inclusion and education for Nigerians. In a virtual Q&A session themed “Digital ...

As Pakistan stands at the crossroads of digital transformation, a critical gap in the current financial infrastructure becomes increasingly apparent: Our insurance penetration remains just 0.8% of the ...

, July 6 -- Finance and Planning Minister Amir Khosru Mahmud Chowdhury on Monday underscored the need for rapid digitalisation of Bangladesh's financial services, saying innovation and technology are ...